Frequently Asked Questions
Welcome to our FAQ page where we address commonly asked questions about our professional care by mobile clinic using advanced Allografts, covered by Medicare, for patients with chronic wounds in Senior Facilities across Michigan state. Feel free to browse through the questions below, and if you don't find the answer you're looking for, don't hesitate to reach out to us.
1️⃣ Service & Treatment-Related Questions
1. What types of wounds do you treat?
We specialize in chronic and non-healing wounds, including pressure ulcers, diabetic foot ulcers, venous leg ulcers, surgical wounds, traumatic wounds, and arterial ulcers.
2. How does your mobile wound care service work?
Our licensed wound care specialists visit your facility on a scheduled basis to assess, treat, and manage wound care cases on-site. We follow evidence-based protocols and work closely with your clinical team.
3. What advanced wound care treatments do you offer?
We provide Medicare-covered advanced wound care, including biologic grafts, debridement, compression therapy, and infection management.
4. How often do your specialists visit our facility?
We customize our visit schedule based on your facility’s patient needs. Visits can be weekly, bi-weekly, or as needed for ongoing care.
2️⃣ Compliance & Billing Questions
5. Is this service covered by Medicare or insurance?
Yes, our services are 100% covered by Medicare Part B for eligible patients. There is no additional cost to the facility—we handle the billing directly with Medicare.
6. Do you bill the facility or the patient directly?
We bill Medicare or private insurance directly. The facility does not incur any charges.
7. Will partnering with WoundCare Zone help us with compliance?
Absolutely. We follow CMS guidelines for wound care and documentation. Our treatments reduce hospital readmissions and ensure that your facility remains compliant with Medicare regulations.
8. Can you assist us with required documentation for audits?
Yes! Our team provides detailed wound care documentation that meets CMS standards and can support your facility during state audits and Medicare reviews.
3️⃣ Partnership & Implementation Questions
9. How do we get started with WoundCare Zone?
It’s simple:
1️⃣ Schedule a free facility assessment
2️⃣ We review patient eligibility and wound care needs
3️⃣ Our team integrates seamlessly into your facility’s care workflow
10. How do you collaborate with our existing nursing and medical staff?
We work alongside your nurses and physicians, providing specialized wound care expertise while ensuring seamless coordination. Our goal is to enhance, not replace, your in-house care.
11. Can we request emergency wound care visits?
Yes! While we have a regular visit schedule, we also offer on-demand consultations for urgent wound care needs.
12. What areas do you serve?
We currently provide on-site wound care services across Michigan. If you're outside our coverage area, we can discuss possible expansion based on demand.